Terms of service
OVERVIEW
This website is operated by Fleurelle. Throughout the website, the terms “we,” “us,” and “our” refer to Fleurelle.
By visiting our website or purchasing from us, you agree to these Terms of Service and the policies linked on our website.
ONLINE STORE TERMS
You must be legally able to enter into a binding agreement in your location to use this store.
You may not use our website or products for unlawful purposes, violate the rights of others, interfere with website security, transmit malicious code, or attempt to gain unauthorized access to our systems.
PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, photographs, colors, packaging, prices, and availability accurately.
Colors may appear differently depending on your screen. Packaging and minor product details may change without notice.
We reserve the right to correct errors, update product information, limit quantities, refuse orders, change prices, or discontinue products at any time.
BEAUTY AND COSMETIC INFORMATION
Fleurelle products are cosmetic and personal-care products. They are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this website is for general product and cosmetic purposes and is not medical advice.
Review the complete product label and ingredient list before use. Use the product only as directed, avoid direct contact with the eyes, and discontinue use if irritation occurs.
Individual experiences and cosmetic results vary. Photographs, illustrations, and descriptions do not guarantee a particular result.
ORDERS, PRICES, AND PAYMENTS
Prices are displayed in the currency shown at checkout and may change without notice. Taxes, shipping costs, customs fees, and other applicable charges may be added at checkout.
Receiving an order confirmation does not guarantee acceptance of an order.
We may cancel or limit an order because of inventory availability, payment verification, suspected fraud, pricing errors, shipping restrictions, or other reasonable business concerns.
If payment has been collected for an order that we cancel, the applicable amount will be refunded.
SHIPPING AND DELIVERY
Delivery dates are estimates and are not guaranteed. Shipping may be affected by carriers, customs, weather, holidays, incorrect addresses, or other circumstances outside our control.
Items from the same order may arrive in separate packages.
RETURNS AND REFUNDS
Returns, refunds, damaged-product claims, and cancellations are governed by the Return and Refund Policy posted on this website. That policy forms part of these terms.
THIRD-PARTY SERVICES
Our store may use Shopify, payment processors, carriers, analytics providers, advertising platforms, and fulfillment partners.
Third-party websites and services may be governed by their own terms and privacy policies. Fleurelle is not responsible for websites or services that we do not control.
INTELLECTUAL PROPERTY
Fleurelle branding, logos, graphics, photographs, website copy, and other original content may not be copied, reproduced, sold, distributed, or commercially exploited without written permission, except where permitted by law.
DISCLAIMER AND LIMITATION OF LIABILITY
To the maximum extent permitted by law, our website and products are provided without warranties beyond those expressly stated.
Fleurelle will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these terms excludes legal rights or remedies that cannot lawfully be excluded.
SEVERABILITY
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
CHANGES TO THESE TERMS
We may update these terms by posting a revised version on this website. Continued use of the website after an update constitutes acceptance of the revised terms.
CONTACT INFORMATION
Questions about these Terms of Service may be sent to [SUPPORT EMAIL].